One thing feels for certain: the rate of change is accelerating even faster than we can predict. Is it true we will have one-half billion wearable technical devices by 2018? Already we are changed by our access to information, the immediacy of stuff at our fingertips. How can we possibly manage this rate of change in our companies and organizations? How can we manage change in our own lives?
The best thing to do is to build resilience: the ability to be nimble, adaptable and flexible so that when the winds of change are blowing, we’re not caught up in the eye of the storm, and we’re not blown down by unpredictable gusts. Architects and builders use their knowledge of physics and chemistry to add play into the materials of buildings and bridges. It looks solid and static, but it’s not. The give and take of the weather can wear upon the structures of our work and our relationships, but we are solid in our foundations and build of both strong and flexible materials. In a company, these materials are our people, our processes, our conversations and our engagement with the horizon. We manage change by knowing who we are, why we do what we do, and recognizing when it’s time to let go or flex. We can be shaped by change, but we don’t have to be flattened by it.